General
- About the website
- How do I find a specific product?
- Why aren't there any prices on the website?
- Privacy
Consumer
- Can I purchase directly from ALPeRSTeIN DeSIGNS?
- Where can I purchase ALPeRSTeIN DeSIGNS products?
- I am not from Australia - How do I purchase your products?
- Can I return a faulty item back to ALPeRSTeIN DeSIGNS head office?
Wholesale
- I am a retail outlet - How do I set up an account?
- I am not from Australia - How do I stock ALPeRSTeIN products?
- Can I put my logo on your products? (eg - shopping bags/aprons)
- Can you prepare exclusive artwork on a finished product for me?
- Which trade fairs do you exhibit at?
General
About the website
ALPeRSTeIN DeSIGNS PTY LTD wholesales a range of giftware products as well as providing a service to design and make
up products for customers, promotions or for whenever the need arises. We pride ourselves on producing quality products that
showcase original and innovative design.
ALPeRSTeIN DeSIGNS.com.au acts as an online catalgue only for both retailers and individual customers. Here you will find all
the latest products, news and information. (Orders cannot be placed on the website).
Terms and conditions, Privacy Statement, Copyright
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How do I find specific a product?
You can find nearly everything under the products category.
Divided into 9 neat categories - for him, for her, whisk, aussie, wine, horacek, kids, baby, hospitality, new
A quick look down the left margin lists all the products in the categories and next to this a series of thumbnails that you can
use as a refresher. Click on the link to enter the page and work your way through.
If you're in a rush - check out the site map which breaks the site down on one page into a series of links.
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Why aren't there any prices on the website?
ALPeRSTeIN DeSIGNS.com.au acts as an online catalogue only for both retailers and individual customers.
Orders cannot be placed on the website.
- If you would like further information on pricing please contact us and we can advise you of the recommended retail price.
- If you are a retailer and would like a wholesale price list please specify your Business name, primary contact, ABN, address,
phone, fax, email, and a brief description of the type of store (e.g. - kitchen homewares) and the type of products you desire.
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Privacy
Please refer to our website Terms and conditions, Privacy Statement, Copyright sections
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Consumer
Can I purchase directly from ALPeRSTeIN DeSIGNS?
In the first instance we prefer to refer you on to your nearest retail outlet. In the event that the desired product/s are not
available in a nearby outlet you can then purchase directly from us at the RRP plus an additional fee for postage & handling.
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Where can I purchase ALPeRSTeIN DeSIGNS products?
For your nearest ALPeRSTeIN DeSIGNS stockists please indicate which products you desire and local areas you frequent
so we can refer you onto the closest retail outlet. (please include town and state).
Please contact our customer service department via the contact page or phone (03 9584 5333), or email
info@alpersteindesigns.com.au to find out where your nearest retail outlets.
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I am not from Australia - How do I purchase your products?
For consumers outside of Australia please indicate which products you desire as well as the Country (include state/town)
you reside in and we can refer you on to the nearest retail outlet.
In the event that the products are not available in your local area you may deal with us directly. Goods will be charged in
$AUD plus an additional fee for postage & handling.
Please contact our customer service department via the contact page or phone (61 3 9584 5333), or email
info@alpersteindesigns.com.au for more information.
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Can I return a faulty item back to ALPeRSTeIN DeSIGNS head office?
Please contact our customer service department via the contact page or phone (61 3 9584 5333), or email
info@alpersteindesigns.com.au to find out about the Product Return Policy.
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Wholesale
I am a retail outlet - How do I set up an account?
To set up an account we will need all your Business details so we know who you are. This involves filling out a credit
application form and placing an order - please note first order is Proforma.
Please contact our sales department via the contact page or phone (61 3 9584 5333), or email
info@alpersteindesigns.com.au to organise a pricelist, credit application form, and our terms of payment form.
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I am not from Australia - How do I stock ALPeRSTeIN products?
Via your local distributor - we can pass on your details direct where you can place regular orders.
Alternatively if there is no distributor in your country you can deal directly with our Head Office. We supply many companies
overseas and are more than happy to take on more!
Please contact our Fiona Alperstein in our sales department via the contact page or phone (61 3 9584 5333), or email
info@alpersteindesigns.com.au to organise stocking ALPeRSTeIN DeSIGNS outside of Australia.
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Can I put my logo on your products? (eg - shopping bags/aprons)
Yes!
We are very flexible with what we can do and we have at our disposal a number of products including;
bibs, bags, aprons, mitts, stubby holders, hats, polos, mugs, t-shirts and much much more - which we can embroider or print!
We can produce locally or offshore accommodating your needs on price, quantity and quality.
To receive a quote please supply the following information:
Company details, primary contact, a brief description of the product you wish to source,
quantity, colour, lead time (when you need the product by) as well as how many colours in your artwork.
Please contact our sales department via the contact page or phone (61 3 9584 5333), or email
info@alpersteindesigns.com.au to organise a quote and to get the ball rolling..
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Can you prepare exclusive artwork on a finished product for me?
Yes!
We can come up with brand new artwork exclusive to you to differentiate you from your competitors.
or we can use your logo with our existing designs to make the product more specific to your market or region.
or we can use your existing artwork and sample up and produce according to your specifications.
As we design all the artwork we are very flexible and offer the added service of design and production which means more
control and less hassles for you to deal with.
Please see the above question for information required to put together a quote.
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Which trade fairs do you exhibit at?
Please see the what's new section to see all the upcoming fairs ALPeRSTeIN DeSIGNS are participating in.
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© 2008 ALPeRSTeIN DeSIGNS PTY LTD - info@alpersteindesigns.com.au